Shipping policy
Shipping Policy for PumpSkynz
At PumpSkynz, we’re committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for information about shipping times, costs, and other details.
Shipping Destinations
We proudly ship worldwide from our base in Ireland. Whether you’re across the street or across the globe, we’ll get your PumpSkynz order to you.
Processing Times
- Order Processing: Orders are typically processed and dispatched within 1-3 business days.
- Business Days: Monday to Friday, excluding public holidays.
- Order Confirmation: Once your order is shipped, you’ll receive a confirmation email with tracking information.
Shipping Options & Estimated Delivery Times
-
Ireland:
- Standard Shipping: 2-5 business days
-
United Kingdom:
- Standard Shipping: 3-7 business days
-
Europe:
- Standard Shipping: 5-10 business days
-
United States & Canada:
- Standard Shipping: 7-14 business days
- Express Shipping: 3-5 business days
-
Rest of the World:
- Standard Shipping: 10-20 business days
Please note: Delivery times are estimates and may vary depending on customs processing times and unforeseen delays.
Shipping Costs
- Ireland: Free shipping on orders over €50.
- International: Shipping costs are calculated at checkout based on your location and chosen shipping method.
Customs, Duties & Taxes
- International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
- Please check your local customs policies for more information.
Tracking Your Order
- All orders come with a tracking number, provided in your shipping confirmation email.
- You can track your order status at any time using the link in your email.
Missing or Delayed Orders
- If your order hasn’t arrived within the estimated delivery time, please contact us at support@pumpskynz.com.
- Be sure to include your order number for a faster resolution.
Address Errors
- Ensure that your shipping information is accurate at checkout.
- PumpSkynz is not responsible for packages delivered to an incorrect address due to customer error.
- If you need to change your shipping address, please contact us immediately at support@pumpskynz.com.
Returns & Exchanges
For information on returns and exchanges, please refer to our Returns Policy.
Contact Us
If you have any questions about our shipping policy, feel free to reach out at support@pumpskynz.com.
Thank you for choosing PumpSkynz — we’re excited to get your order to you! 💖